EdgyThinking

  • Europe's Trouble Could Mean Opportunity…Things Won't Get Worse
    A column written by Gary Grimmer featured in KONGRES magazine Autumn Issue (VOLUME VI, ISSUE 4, OCTOBER 2012)
    Europe is going through some tough times, but often there is opportunity in adversity. The key is finding it and taking advantage of it at the right time. In a lot of ways, this may be the right time for South East Europe.
  • Meetings with many views!
    Interview by MIM Europe Magazine with Gary Grimmer
    The meetings industry needs people like Gary Grimmer. At the head of Gaining Edge, a specialist firm focused on the international events industry, he's been helping setting up convention bureaus, offering consultant services on bids, organizing education sessions… and way more. In fact, no matter where you go, it's hard not to see the extent of Gary's contribution to the industry. Here he tells us more about his company, the way the world has changed and where to look for growth.
  • Forget Loyalty, Relevance is the New Reality
    by Gary Grimmer
    Perhaps one of the most fundamental recent shifts in the association world is the decline of loyalty.
    In days gone by, members were loyal and felt a deep sense of belonging. Today things are more about relevance and ROI. Before people felt a need to be part of the community, while today the communities are battling to maintain audience. Think about it. That's a 180 degree wind change. That's why the smart money today is moving away from communities defined by membership and moving toward "audiences" and "relevance."
    How is this all playing out and what does it mean for associations?
  • Buying is 100% Emotional – Even When It Comes to Destinations
    by Dennis Campbell
    Can it be true? The complexities and dynamics of choosing a destination are so involved. The bid brief is based on objective criteria. The association or corporation has clear goals. Are you thinking that it's not very emotional? Yes, lots of people are involved in making a decision about where an event will be held. The decisions are often characterized as "political." Politics is VERY emotional; need we say more?
  • How To Come Back from Disaster
    by Gary Grimmer
    When it comes to recovering after a natural or man-made disaster, at least in terms of the meetings industry, Japan is probably the most dramatic case study in recent times. So, what exactly do you say to a world that thinks you are radioactive and how do you say it?
  • Moving the Brand Wheel
    by Dennis Campbell
    Many Destination Marketing Organizations engage in "tweaking" or completely changing their brand architecture and messaging. This is a natural reaction to changes in customer behaviour patterns and the continual effort to "Edge" the competition's brand messaging.
  • Welcome the Dragon
    by Gary Grimmer
    In Asia, this is the Year of the Dragon, and the biggest dragon of them all is China.
  • The Convention Industry – What Business Are We Really In?
    by Gary Grimmer
    I think a lot about the fact that the convention industry is dysfunctional in so many ways. Our challenges are many. Perhaps the greatest is that we are confused about what business we’re in.
  • Conventions = Tourism? (Not Really.)
    by Gary Grimmer
    Most people don’t understand the convention industry. That’s especially so with the government tourism offices and policy makers meant to be supporting it. Part of the problem is the view that conventions are just another form of tourism.
  • 3D Printing may change your world
    by Gary Grimmer
    Will 3D printing cause revolutionary change in the business events industry?
  • Who Needs a Mentor Now?
    by Gary Grimmer
    Perhaps the biggest market transformation occurring in the convention and tourism industry today is generation change. Baby Boomers (people born in the two decades after WWII) are approaching the ends of their careers and the 30-40 somethings (Gen X) are taking their place with the 20-30 somethings (Gen Y) following close behind.